[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"help-en-help-and-feedback":3},{"title":4,"description":5,"date":6,"section":7,"locale":8,"order":9,"canonicalId":10,"slug":10,"body":11,"alternates":227},"Help, feedback and about","Find support resources, send feedback to the team, and view version information.","2026-05-06","account-support","en",3,"help-and-feedback",{"type":12,"value":13,"toc":219},"minimark",[14,18,34,39,56,60,70,73,94,106,134,139,143,153,168,181,190,194,198],[15,16,4],"h1",{"id":17},"help-feedback-and-about",[19,20,21,22,26,27,30,31,33],"p",{},"The ",[23,24,25],"strong",{},"Support"," section of the side menu brings together the resources to",[28,29],"br",{},"\nhelp you use Magic Position, share your feedback, and view information",[28,32],{},"\nabout the application.",[35,36,38],"h2",{"id":37},"help-centre","Help centre",[19,40,21,41,46,47,49,50,52,53,55],{},[42,43,45],"app-link",{"path":44},"\u002Fsupport\u002Fhelp","Help"," page gathers all",[28,48],{},"\navailable resources. It is the entry point for getting assistance or",[28,51],{},"\nconnecting with the community. The page offers several shortcuts,",[28,54],{},"\nincluding one to the feedback form.",[35,57,59],{"id":58},"send-feedback","Send feedback",[19,61,21,62,66,67,69],{},[42,63,65],{"path":64},"\u002Fsupport\u002Ffeedback","Send Feedback"," page",[28,68],{},"\nlets you send a message directly to the Magic Position team.",[19,71,72],{},"The form starts with a choice of feedback type:",[74,75,76,83,89],"ul",{},[77,78,79,82],"li",{},[23,80,81],{},"Suggestion"," — to propose an idea or an improvement;",[77,84,85,88],{},[23,86,87],{},"Bug"," — to report incorrect behaviour;",[77,90,91,93],{},[23,92,25],{}," — to ask a question or request help.",[19,95,96,97,100,102,103,105],{},"Depending on the selected type, the placeholder of the ",[23,98,99],{},"Your message",[28,101],{},"\nfield guides you on what is useful to describe (for example, for a bug:",[28,104],{},"\n\"Describe the bug you encountered. What happened? What did you expect?\").",[19,107,108,109,112,113,119,120,123,124,126,127,130,131,133],{},"The message must be between ",[23,110,111],{},"10 and 5000 characters",". The ",[23,114,115,116,118],{},"Send",[28,117],{},"\nFeedback"," button submits the form; a ",[23,121,122],{},"Thank you!"," screen confirms",[28,125],{},"\nreceipt. You can then click ",[23,128,129],{},"Submit Another"," to follow up with a new",[28,132],{},"\nmessage.",[135,136],"prose-screenshot",{"id":137,"caption":138},"feedback-form","Feedback form — type and message",[35,140,142],{"id":141},"view-application-information","View application information",[19,144,21,145,149,150,152],{},[42,146,148],{"path":147},"\u002Fsupport\u002Fabout","About"," page summarises",[28,151],{},"\nversion information:",[74,154,155,162],{},[77,156,157,158,161],{},"the ",[23,159,160],{},"Client"," version — the version installed on your device;",[77,163,157,164,167],{},[23,165,166],{},"Server"," version — that of the Magic Position platform.",[19,169,170,171,173,174,177,178,180],{},"If a new version is available on the server side, the application",[28,172],{},"\ndisplays a message inviting you to ",[23,175,176],{},"refresh the app",". Conversely, if",[28,179],{},"\nyour client is more recent, the server will catch up shortly.",[19,182,183,184,187,189],{},"If the server version is not reachable, the screen shows ",[23,185,186],{},"Unavailable",[28,188],{},"\n— the application remains usable but cannot check the version gap.",[135,191],{"id":192,"caption":193},"about-version","About page — client and server versions",[35,195,197],{"id":196},"whats-next","What's next?",[74,199,200,210],{},[77,201,202,203,205,209],{},"Browse other help articles from the documentation index at",[28,204],{},[206,207,208],"a",{"href":208},"\u002Fhelp",".",[77,211,212,213,215,209],{},"Set up device security — see",[28,214],{},[206,216,218],{"href":217},"\u002Fhelp\u002Fen\u002Fdevices-and-security","Devices & security",{"title":220,"searchDepth":221,"depth":221,"links":222},"",2,[223,224,225,226],{"id":37,"depth":221,"text":38},{"id":58,"depth":221,"text":59},{"id":141,"depth":221,"text":142},{"id":196,"depth":221,"text":197},[228,230,231,233,236,238,240,242,244,246,248,250,252,254,256,258],{"locale":229,"slug":10},"de",{"locale":8,"slug":10},{"locale":232,"slug":10},"es",{"locale":234,"slug":235},"fr","aide-et-retour-experience",{"locale":237,"slug":10},"id",{"locale":239,"slug":10},"it",{"locale":241,"slug":10},"ja",{"locale":243,"slug":10},"ko",{"locale":245,"slug":10},"nl",{"locale":247,"slug":10},"pl",{"locale":249,"slug":10},"pt",{"locale":251,"slug":10},"ru",{"locale":253,"slug":10},"sv",{"locale":255,"slug":10},"th",{"locale":257,"slug":10},"tr",{"locale":259,"slug":10},"zh"]