[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"help-nl-help-and-feedback":3},{"title":4,"description":5,"date":6,"section":7,"locale":8,"order":9,"canonicalId":10,"slug":10,"body":11,"alternates":236},"Help, feedback en over de app","Ondersteuningsbronnen vinden, feedback sturen naar het team en versie-informatie raadplegen.","2026-05-06","account-support","nl",3,"help-and-feedback",{"type":12,"value":13,"toc":228},"minimark",[14,18,34,39,57,61,73,76,97,113,138,143,147,157,172,185,198,202,206],[15,16,4],"h1",{"id":17},"help-feedback-en-over-de-app",[19,20,21,22,26,27,30,31,33],"p",{},"De sectie ",[23,24,25],"strong",{},"Ondersteuning"," van het zijmenu bundelt alle bronnen om u",[28,29],"br",{},"\nte helpen Magic Position te gebruiken, uw feedback te delen en informatie",[28,32],{},"\nover de applicatie te raadplegen.",[35,36,38],"h2",{"id":37},"helpcentrum","Helpcentrum",[19,40,41,42,47,48,50,51,53,54,56],{},"De pagina ",[43,44,46],"app-link",{"path":45},"\u002Fsupport\u002Fhelp","Help"," toont de",[28,49],{},"\nbeschikbare bronnen. Dit is het startpunt voor hulp of om te chatten",[28,52],{},"\nmet de community. De pagina biedt meerdere snelkoppelingen, onder andere",[28,55],{},"\nnaar het feedbackformulier.",[35,58,60],{"id":59},"feedback-sturen","Feedback sturen",[19,62,41,63,67,69,70,72],{},[43,64,66],{"path":65},"\u002Fsupport\u002Ffeedback","Feedback verzenden",[28,68],{},"\nbiedt de mogelijkheid om een bericht rechtstreeks naar het",[28,71],{},"\nMagic Position-team te sturen.",[19,74,75],{},"Het formulier begint met de keuze van het type feedback:",[77,78,79,86,92],"ul",{},[80,81,82,85],"li",{},[23,83,84],{},"Suggestie"," — om een idee of verbetering voor te stellen;",[80,87,88,91],{},[23,89,90],{},"Bug"," — om een onjuist gedrag te melden;",[80,93,94,96],{},[23,95,25],{}," — om een vraag te stellen of hulp te vragen.",[19,98,99,100,102,103,106,107,109,110,112],{},"Afhankelijk van het geselecteerde type geeft de plaatsaanduiding van",[28,101],{},"\nhet veld ",[23,104,105],{},"Uw bericht"," aan wat nuttig is om te beschrijven (bijvoorbeeld",[28,108],{},"\nvoor een bug: \"Beschrijf de bug die u heeft gevonden. Wat is er",[28,111],{},"\ngebeurd? Wat verwachtte u?\").",[19,114,115,116,119,120,122,124,125,127,130,131,137],{},"Het bericht moet tussen ",[23,117,118],{},"10 en 5000 tekens"," bevatten. Met de knop",[28,121],{},[23,123,66],{}," wordt het formulier ingediend; een scherm",[28,126],{},[23,128,129],{},"Dank u!"," bevestigt de ontvangst. Daarna kunt u op ",[23,132,133,134,136],{},"Nog een",[28,135],{},"\nverzenden"," klikken om een nieuw bericht in te sturen.",[139,140],"prose-screenshot",{"id":141,"caption":142},"feedback-form","Feedbackformulier — type en bericht",[35,144,146],{"id":145},"informatie-over-de-applicatie-raadplegen","Informatie over de applicatie raadplegen",[19,148,41,149,153,154,156],{},[43,150,152],{"path":151},"\u002Fsupport\u002Fabout","Over"," geeft een",[28,155],{},"\noverzicht van de versie-informatie:",[77,158,159,166],{},[80,160,161,162,165],{},"de ",[23,163,164],{},"Client","versie — de versie geïnstalleerd op uw apparaat;",[80,167,161,168,171],{},[23,169,170],{},"Server","versie — die van het Magic Position-platform.",[19,173,174,175,177,178,181,182,184],{},"Als er een nieuwe versie beschikbaar is aan de serverzijde, toont de",[28,176],{},"\napplicatie een bericht dat u uitnodigt om ",[23,179,180],{},"de app te verversen",". Als",[28,183],{},"\nuw client recenter is, wordt de server binnenkort bijgewerkt.",[19,186,187,188,194,195,197],{},"Als de serverversie niet bereikbaar is, toont het scherm ",[23,189,190,191,193],{},"Niet",[28,192],{},"\nbeschikbaar"," — de applicatie blijft bruikbaar maar kan het",[28,196],{},"\nversieverschil niet controleren.",[139,199],{"id":200,"caption":201},"about-version","Pagina Over — client- en serverversies",[35,203,205],{"id":204},"wat-nu","Wat nu?",[77,207,208,219],{},[80,209,210,211,213,218],{},"Andere helpartikelen raadplegen via de inhoudsopgave van de",[28,212],{},[214,215,217],"a",{"href":216},"\u002Fhelp","documentatie",".",[80,220,221,222,224,218],{},"De beveiliging van het apparaat configureren — zie",[28,223],{},[214,225,227],{"href":226},"\u002Fhelp\u002Fnl\u002Fdevices-and-security","Apparaten & beveiliging",{"title":229,"searchDepth":230,"depth":230,"links":231},"",2,[232,233,234,235],{"id":37,"depth":230,"text":38},{"id":59,"depth":230,"text":60},{"id":145,"depth":230,"text":146},{"id":204,"depth":230,"text":205},[237,239,241,243,246,248,250,252,254,255,257,259,261,263,265,267],{"locale":238,"slug":10},"de",{"locale":240,"slug":10},"en",{"locale":242,"slug":10},"es",{"locale":244,"slug":245},"fr","aide-et-retour-experience",{"locale":247,"slug":10},"id",{"locale":249,"slug":10},"it",{"locale":251,"slug":10},"ja",{"locale":253,"slug":10},"ko",{"locale":8,"slug":10},{"locale":256,"slug":10},"pl",{"locale":258,"slug":10},"pt",{"locale":260,"slug":10},"ru",{"locale":262,"slug":10},"sv",{"locale":264,"slug":10},"th",{"locale":266,"slug":10},"tr",{"locale":268,"slug":10},"zh"]